Executive summary:
Ria David, a happy mother of two kids, has been a long time employee in Unitrust Bank Ortigas. At first her performance was well rated, all of her officemates and bosses have no problem with her since she has this talent of coping up with almost every kind of people she can encounter. But as time goes, her tardiness record is getting high. Also the jobs included in her job description is not all accomplished by her because of her late arrival in the office which in result leaving the others, especially her supervisor, doing her job in order for it to meet the deadline. In her long stay in the company she’s been under many supervisors, and all of them can’t stand a chance to work with her, resulting all of them transferred in another department. Gina Santillan gave Andre Fernandez, her present supervisor, advice to handle this situation and that is to have “maximum tolerance”. Tardiness and lack of work completion are not the only things her supervisors can’t stand with her. It is also her good ability in spreading rumors about her supervisors. They can’t transfer her to another department or give her another job because of her lack of skills. Management did not rate her for quite some time now because for them, it was useless to appraise her performance. They can’t fire her because she is a member of the union.
Viewpoint:
Mr. Andre Fernandez
Ria David’s Supervisor
(Furniture Fixtures and Equipment unit)
Areas of Consideration
Strength:
Highly educated Officers
Understanding supervisors
Hardworking employees
Manageable company size
Industrialized work place
Weaknesses
Unproductivity of Ria David
Alien culture imposed on employees
Criminal charges against officers
Resistance of Ria to adopt change
Existence of labor union in the company
Opputunities
Growing economy
Technological advancements
Growing numbers of OFWs
People’s engagement to business
Decreasing rate of poverty in the philippines
Threats
Increase in labor