Ruby Training Guide
Customer Training
Petroleum/C-Store Division
300 South Park Place Blvd., Suite 100 Clearwater, FL 33759 (727) 953-4000 (727) 532-4001
3
RubySuperSystem™
Customer Training
Ruby SuperSystem™ Customer Training
Published: September 17, 2002 VeriFone, Inc.® Petroleum/C-Store 300 South Park Place Blvd., Suite 100 Clearwater, FL 33759 Office: (727) 953-4000 Fax: (727) 953-4001 Printed in the United States of America. © 2001 VeriFone, Inc. All rights reserved.
No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, or transmitted in any form or by any means, without the prior written consent of VeriFone, Inc. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of VeriFone, Inc. Publications may not be stocked at the address given above. Requests for publications should be made to your VeriFone, Inc. Representative. GemCom, Ruby SuperSystem, Pearl, HPV-20, Sapphire, VeriPass, and Transaction SuperSystems are trademarks of VeriFone, Inc. All other products mentioned in this manual are trademarks or registered trademarks of their respective owners.
VeriFone Confidential
iii
9/17/02
RubySuperSystem™
Customer Training
Field Services & Support Customer Training - Revision History Revision Revision Date Author(s) 1.00 March 1, 1995 KCM 1.01 2.00 March 4, 1995 DM January 21, MS 1999 2.01 September 7, CB 2001 2.02 October 2, 2001 KEH 2.03 December 3, CB 2001 Date of Printing, September 17, 2002
Description Initial Release: On-Site Training Manual Revision: Technical Updates Revision: New Manager, Cashier and Follow-up Checklists updated Revision: Hewlett-Packard referrences and address change Revision: Text Formatting Revision: VeriFone Contracted Installation References updated
Petroleum/C-Store Division
300 South Park Place Blvd., Suite 100 Clearwater, FL 33759 (727) 953-4000 (727) 532-4001
3
RubySuperSystem™
Customer Training
Ruby SuperSystem™ Customer Training
Published: September 17, 2002 VeriFone, Inc.® Petroleum/C-Store 300 South Park Place Blvd., Suite 100 Clearwater, FL 33759 Office: (727) 953-4000 Fax: (727) 953-4001 Printed in the United States of America. © 2001 VeriFone, Inc. All rights reserved.
No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, or transmitted in any form or by any means, without the prior written consent of VeriFone, Inc. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of VeriFone, Inc. Publications may not be stocked at the address given above. Requests for publications should be made to your VeriFone, Inc. Representative. GemCom, Ruby SuperSystem, Pearl, HPV-20, Sapphire, VeriPass, and Transaction SuperSystems are trademarks of VeriFone, Inc. All other products mentioned in this manual are trademarks or registered trademarks of their respective owners.
VeriFone Confidential
iii
9/17/02
RubySuperSystem™
Customer Training
Field Services & Support Customer Training - Revision History Revision Revision Date Author(s) 1.00 March 1, 1995 KCM 1.01 2.00 March 4, 1995 DM January 21, MS 1999 2.01 September 7, CB 2001 2.02 October 2, 2001 KEH 2.03 December 3, CB 2001 Date of Printing, September 17, 2002
Description Initial Release: On-Site Training Manual Revision: Technical Updates Revision: New Manager, Cashier and Follow-up Checklists updated Revision: Hewlett-Packard referrences and address change Revision: Text Formatting Revision: VeriFone Contracted Installation References updated