Question 1
1.1How personnel selling support the production mixPersonnel selling become a major element of today business context it more support for buildup healthy relationship with customers and increase the sales. Personnel selling help for production mix. Production mix can explain as follows.
Today there is a new view of communication as an integrative dialog between the company and its customers that take place during the pre-selling, selling, consuming, post consuming stages. Companies must consider not only how they reach the customer but also how customers reach the company.
When consider about the promotional mix it include the following marketing tools
Advertising
Sales promotion
Public relations
Personal selling
Direct marketing
Event marketing
In developing the promotional activity it should be integrated to the achieving the personnel selling objectives in order to do that company should consider the following things nature of target audience the short term and long term communication objectives the massages that are to be used the budget how the result of the campaign are to be measured the communication channels that will carry the massage
Information gathered become more
References: ssail H., Reed P., and Patton M, (2002), "Marketing: principles and strategy", Harcourt Brace, Australia Kotler, P., (2005), Marketing Management - analysis planning implementation and control, (9th ed.), Prentice Hall, Australia Kotler, P., (2001), “Kotler on Marketing – How to Create, Win and Dominate Markets”, Free Press Kotler, P., (2000), “Marketing Management – The Millennium Edition”, 10th Edition, Prentice Hall Leandri, S. J., (2012), “Here are Five Best Practices for the New Economy”, Accounting Today. Liedtka, J. M., (2008), “Synergy Revisited: How a ‘Screwball Buzzword’ can be Good for the Bottom Line”, Business Strategy Review, Vol. 9 Iss. 2, London Business School MacMillan, I McLoughlin, I., (1999), “Creative Technological Change – The Shaping of Technology and Organisations”, Routledge McTaggart, D., Findlay, C., and Parkin, M.,(2012), “Economics”, 2nd Ed., Addison-Wesley Publishing Company Parolini, C., (2007), “The Value Net – A Tool for Competitive Advantage”, John Wiley and Sons Pine II, J., and Gilmore, J Quinn, J. B., (2003), “Strategic Outsourcing: Leveraging Knowledge Capabilities”, Sloan Management Review. Slywotzky, A. J., and Morrison, D. J., (1997), “The Profit Zone – How Strategic Business Design will lead you to Tomorrow’s Profits”, Allen and Unwin.