Sample Research Paper

CHAPTER 1 THE PROBLEM AND ITS SCOPE INTRODUCTION

Rationale

The world is moving on. Everything has changed and will still continue to change. One of the major contributors of these changes is the unending discovery of new advances such as tools and information technologies worldwide, from conventional Information System (IS) to computer-based IS, even become web-based IS. These advancements have been widely absorbed to improve efficiency of the organization’s operation and effectiveness in providing service to its employees and customers for them to survive in the realm of business world. Organizations such as universities have increasingly adopted advanced technologies to automate their information systems. It includes tools that are used to create, retrieve, store, change and transmit information. Online services have been offered by universities to provide information and applications for various stakeholders such as students, parents, benefactors and school personnel in timely manner and with greater ease (Lee & Kim, 2010). The Southern Leyte State University- San Juan spent considerable resources and efforts in applying computer-based information system in some transactions in school. The university has a computer-based system for accounting, enrolment and grading. Students, parents and benefactors ask for grades, schedule, statement of

2 account and other relevant information. Though the computerization automates the abovementioned processes but some of the students claimed that sometimes the releasing of requested information took hours or even days for some operations like retrieval of data since it is still done semi-automatically or manually. Aside from that, the university also collects a processing fee for grade inquiry. Truly, indeed, there is a call for improving student’s information system such as in students academic performance monitoring and billing system to satisfy the information needs of the clients. One of the responsibilities of

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