Samsung Questionnaire

Samsung Mobile Phone Survey

In order for us to serve our customers better, we would like to find out what you think of us.
Please take a few minutes to answer the following questions. Your honest opinions, comments and suggestions are extremely important to us.
Thank you, Samsung India Ltd.

# Personal Information

1. Name: _______________

2. Gender: o Male o Female

3. Age Group: o 10-25 yrs o 25-50 yrs o 50 yrs and above

4. Income level: o 5,000-10,000 o 10,000-25,000 o 25,000-50,000 o More than 50,000

5. Occupation: ___________

# About Mobile Phones

1. Are you using Samsung Mobile Phone? o Yes o No

2. Please write the model of your Samsung mobile phone: o Samsung I9500 Galaxy S4 o Samsung Galaxy Fame S6810 o Samsung Galaxy Young S6310 o Samsung I9105 Galaxy S II Plus o Samsung Galaxy Grand I9082 o Samsung Galaxy S III mini o Samsung Galaxy S Duos S7562 o Samsung Galaxy Note II N7100 o Samsung Galaxy S III T999 o Other (Specify):______________________

3. What are the reasons for using above mentioned model? o Appearance o Price o Functions o Quality o Recommended by friends/family member o Others

4. How long you have been using it? o Less than half a year o Half to one year o One to two years o More than two years

5. Did you use other Samsung mobile phone model before? o Yes o No

6. Did you use any other mobile phone brand before? o Yes o No

7. Which brand did you use? o Nokia o Sony Ericsson o LG o Blackberry o Apple o Others

8. What made you give up the previous brand? o Not functioning well o Appearance is not attractive o Other brands are more advanced o Friends/family members recommend other brands o Others

9.