1. How would creating a new position between the CEO and the location managers help the business to grow?
Creating a new position will allow Dalman to devote his time and energy towards more important issues regarding growing the company as a whole; namely the possibility of franchising locations and or securing venture capital to finance and internal expansion by opening more company owned shops. In this new position, the new manager would have the authority to make decisions, give orders, draw on resources and do whatever else is necessary to fulfill that responsibility. Dalman would only need to have a weekly or bi-weekly meeting with the new manager as to the status of the locations at the operational level and dispense advice or direction if needed.
2. Is promoting an existing manager the best option to fill this position? If not, what is an alternative source to fill the position?
Yes, promoting an existing manager is the best option to fill this position because the existing manager already knows the job and with the additional responsibilities, he will feel like he’s contributing. Also, with his exceptional managerial skills, he will remain focused, put over 100% effort into the tasks at hand and become involved in new ideas and innovation for the company.
3. Who