J Mullins (2007) defines Organizational behavior as the study of what people think, feel and do in and around organizations. Different scholars of Organizational Behavior systematically study individual, team and structural characteristics that influence behavior within organizations.In other words it is the study and application of knowledge about how people, individuals, and groups act in the organizations. Its purpose is to build better relationships by achieving human objectives, organizational objectives and social objectives.
According to Robbins (2003) in particular, the scope of Organizational behavior focuses on people, structure, environment, technology, Jobs and tasks, Organic form and mechanistic form,
People, they make up the internal social system of the organization consisting of individuals and groups (large and small). Workforce is a complicated resource managed. This process deals with individuals who are expected to perform tasks allotted to them, Superior-Subordinate interaction, teams who have the responsibility of getting the job done and the outside interface as the customers and government officials.
Structure, he defines structure as official relationship of individuals in an organization. Various people with various roles as managers, accountants, assemblers among others are related in some structural way so that the output can be effective, the key concepts related to this include;
Division of labor: This is the way how the duties are distributed among various members and is a major element of social structure.
Hierarchy of Authority: Distribution of authority among positions along with the rights assigned to them.
Specialization: Existence of specialties performed in the organization.
Standardization: Existence of procedures for recurring events.
Centralization: Concentration of authority to make the decision.
Complexity: It includes both vertical differentiation (outline number of