Sears Case Study
Executive Summary
Candace
Company Analysis
Nikki/Yvonne
Introduction
Sears is our nation’s fourth largest retailer. With over 4,000 stores in the United States and Canada, Sears has grown from its humble beginnings. Sears is a leader in apparel, home appliances, home, lawn and garden, tools, automotive repair, maintenance, and electronics. Sears also provides home service, serving 11 million service calls yearly.
Richard Sears founded Sears as a mail order company and it grew to be one of the largest retailers. He opened the first department store in Chicago in 1925. Sears found success and by 1928 three more stores had opened. Now Sears employs 249,000 employees and it has grown quickly. In 2005, Sears merged with K-Mart and has helped both evolve and the merger proved to be both successful and positive.
Although they have faced challenges along the way they have been able to gain a large market share because of their product mix, quality services, products, and solutions. No matter what difficulties they have faced Sears has been a leader in the retail industry and they will strive to be sure that doesn’t change.
Sears has come a long way from its beginnings as a catalog. Sears has many unique attributes that make it a place that people want to shop. Despite their great accomplishment and striving to become one the largest and most competitive retailers, Sears is facing several key issues. Sears must reevaluate their internal and external environment in order to implement the changes and solutions necessary to get Sears back to where it needs to be.
Company Analysis
Organization and Leadership
Sears has an overall good practical structure. Here is the organizational structure of the company as of February 29, 2012.
• CEO – Louis D’Ambrosio
• Chairman of the Board – Edward Lampert
• Director – Emily Scott, Thomas Tisch, Steven Mnuchin, William Kunkler, Ann Reese
• CFO – Robert Schriesheim
• Acting CFO – William Phelan
• President –
Candace
Company Analysis
Nikki/Yvonne
Introduction
Sears is our nation’s fourth largest retailer. With over 4,000 stores in the United States and Canada, Sears has grown from its humble beginnings. Sears is a leader in apparel, home appliances, home, lawn and garden, tools, automotive repair, maintenance, and electronics. Sears also provides home service, serving 11 million service calls yearly.
Richard Sears founded Sears as a mail order company and it grew to be one of the largest retailers. He opened the first department store in Chicago in 1925. Sears found success and by 1928 three more stores had opened. Now Sears employs 249,000 employees and it has grown quickly. In 2005, Sears merged with K-Mart and has helped both evolve and the merger proved to be both successful and positive.
Although they have faced challenges along the way they have been able to gain a large market share because of their product mix, quality services, products, and solutions. No matter what difficulties they have faced Sears has been a leader in the retail industry and they will strive to be sure that doesn’t change.
Sears has come a long way from its beginnings as a catalog. Sears has many unique attributes that make it a place that people want to shop. Despite their great accomplishment and striving to become one the largest and most competitive retailers, Sears is facing several key issues. Sears must reevaluate their internal and external environment in order to implement the changes and solutions necessary to get Sears back to where it needs to be.
Company Analysis
Organization and Leadership
Sears has an overall good practical structure. Here is the organizational structure of the company as of February 29, 2012.
• CEO – Louis D’Ambrosio
• Chairman of the Board – Edward Lampert
• Director – Emily Scott, Thomas Tisch, Steven Mnuchin, William Kunkler, Ann Reese
• CFO – Robert Schriesheim
• Acting CFO – William Phelan
• President –