Dec 10, 2013
Revision
Self- Disclosure The main objective of human service professional is to help his clients. During assisting process, human services need to communicate very carefully with his/her client to establish the trust so that they can build up good relationship as a client and helper. It is obvious to client to disclose information about themselves to the human services with the hope to get solution for their problems. In such situation, as a human service professional, it is highly recommend to express warm empathy toward the client, but however self-disclosing to the client can be controversial and can shift focus from their client to themselves. Alternatively, self-disclosing something to client as human service might help to express that human services understand the aspect of their client’s situation in that moment. Ed Neukrug confirm that “Kileinke (1994) identifies two types of self-disclosure: content self-disclosure, in which the helper reveals information about himself or herself; and process self-disclosure, in which the helper reveals information about how he or she feels toward the client in the moment” (77). In the case of Maria, who has just diagnosed with cancer learns about her Navigator Sonya also went through the same situation then it can bring positive hope as Sonya can set a very good live example of cancer survival after facing the entire obstacles. If they can reveal where they came from and communicate in Spanish to seek a common ground to build up relationship then why not it is an appropriate as human service to confess her about her being diagnosed with cancer in the past? In addition, Lawrene Shulman state that “when clients experience the worker as a real person rather than mechanical, they can use the worker and the helping function more effectively… The client who does not know at all times where the worker stands will have