Kaplan University
Final Project
Unit 9 Case Study – Phil & John
Ashley White
The Human Service profession is a very demanding field but at the same time it can be exceptionally rewarding to the individuals working in this area. Successful human service professionals possess the following traits and/or characteristics; strong interpersonal and communication skills; the ability to relate to the consumer without allowing their own personal experiences to reduce the ability to be effective; being able to efficiently identify and provide services needed; the capability to set up proper boundaries. Regardless of which area the professional works in all human service professionals share some of the same traits. Each professional possesses an expansive variety of skills and has a broad variety of responsibilities associated to their roles in helping people overcome an assortment of societal problems. Making decisions based on urges, desires, passions, personal biases, negative stereotypes or uninformed opinions is an unethical human behavior that human service professionals must stay away from.
As a professional in this field we are going to be faced with prejudices, biases, stereotypes, and misconceptions. It is our role to deal with these accordingly and in a professional manner. As a service provider it is our responsibility to not let these affect our ability to help each client on an individual basis. Predisposition and personal beliefs should be set aside when dealing with clients in the professional setting so that our opinions do not influence the current situation. A human service professional holds the responsibility to not let ethical decisions be swayed by our human emotion.
A reciprocal relationship between client and human service practitioner requires mutual respect, cooperation, shared responsibility, and negotiation of conflicts toward the achievement of shared goals. This understanding is important
References: Cameron, Helen. (2008) The Counselling Interview. Palgrave Macmillan. National Association of Social Workers. (2005). NASW Standards for Clinical Social Work in Social Work Practice National Organization for Human Services. (2009). NOHS Ethical Standards for Human Service Professionals