Author: Richard Carter MGSM, Macquarie University
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Title Footnote: Richard Carter, Doctoral Student MGSM, Macquarie University, New South Wales 2109 Australia
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929779 Self-efficacy, Motivation and Employee Engagement: Empowering Workers Using Forum Theatre
Self-efficacy is a social psychological construct that is conceptualized from an agentic perspective and refers to the motivation to perceive oneself as a causal agent. A recent work place intervention within a division of a large Australian retail organization was designed to empower workers through the 4 sources of selfefficacy information: enactive attainment, vicarious experience, verbal persuasion and emotional arousal. This information was delivered via a Forum Theatre setting, a technique traditionally used as a catalyst for political action amongst oppressed groups. Preliminary results suggest the intervention’s format has lead to an increase in employee self-efficacy, empowerment and engagement as well as improved organizational performance. This paper describes the theoretical nexus between self-efficacy, work motivation and employee engagement and outlines a research program utilizing Forum Theatre as a vehicle to shift power to workers while concurrently meeting organizational objectives. The use of Forum Theatre suggests that another world is indeed possible for disengaged and alienated workers, a world where they are empowered.
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929779 Self-efficacy, Motivation and Employee Engagement: Empowering Workers Using Forum Theatre
Why do people work? Sociologists have long been concerned with developing a deeper understanding of the relationship between work and society (Arendt 1958; Marx and Bottomore 1963; Wolff and Durkheim 1960). How do people develop beliefs about the value of working in one’s life? What social standards or norms are concerned