Servant Leadership Defined This section synthesizes …show more content…
Many practitioners agree that the six key characteristics of servant leadership are that they empower and develop people, have humility, authenticity, interpersonal acceptance, provide direction, and stewardship (Chanhoo, Kwangseo, & Seung-Wan, 2015; Gyeongchun, 2014; Parris & Peachey, 2013). In addition, many practitioners claim that the ten characteristics of a servant leader are; listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of others, and building communities (Crippen, 2004; Rubio-Sanchez, Bosco, & Melchar, 2013; Russell & Stone, 2002; Spears, 2004; Waterman, 2011; Wilson, 1998). Once again, many practitioners place an emphasis on listening, specifically, Spiro, (2010) claims that servant leaders are good at listening, they stay close to their colleagues, they have a good understanding of what their colleagues need to perform at a high level, and they work hard to get that to …show more content…
Workers want to work hard because they see that everyone within the company, even the manager is putting their fair share of time, effort, and dedication. (Chanhoo, Kwangseo, & Seung-Wan, 2015; Liden et al., 2014; Rubio-Sanchez, Bosco, & Melchar, 2013). Grisaffe, VanMeter, & Chonko, (2016) discover that when organizations have managers that follow servant leadership this leads to an overall satisfaction within the company. Employees enjoy when their work is appreciated and that their managers work to serve them, while managers enjoy that everyone is content with their place within the