Service Request SR rm 022 Part 1
Service Request SR-rm-022, Part 1
Mario Cuevas II
BSA/375
April 27, 2015
James Bachelor
Service Request SR-rm-022, Part 1
Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion (Riordan Manufacturing, 2013). The plastics that Riordan produced include beverage containers, custom plastic parts, and plastic fans which are made in three different facilities in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China. Their corporate headquarters resides in San Jose, California where they conduct research and development. Riordan’s customers include automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers.
Stakeholders
There is always room for improvement and in order to improve Riordan’s existing Human Resources department, they need to update their system. By identifying the key stakeholders, Riordan is able to better improve their HR system. The key stakeholders for Riordan include the following:
Dr. Michael Riordan (President and CEO) – Determine and formulate policies and business strategies and provide overall direction of private sector organizations. Plan, direct, and coordinate operational activities at the highest level of management with the help of subordinate managers.
Jane McCall (Executive Assistant) – Provides assistance to a senior executive, including board activities, publications, volunteerism and special events planning, to create and maintain favorable public image.
Kenneth Collins (SVP – R&D) – Directs and coordinates activities of R & D and aids Chief Executive Officer in formulating and administering organization policies.
Hugh McCauley (Chief Operating Officer) – Directs, administers and coordinates the activities of the organization in support of policies, goals and
Mario Cuevas II
BSA/375
April 27, 2015
James Bachelor
Service Request SR-rm-022, Part 1
Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion (Riordan Manufacturing, 2013). The plastics that Riordan produced include beverage containers, custom plastic parts, and plastic fans which are made in three different facilities in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China. Their corporate headquarters resides in San Jose, California where they conduct research and development. Riordan’s customers include automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers.
Stakeholders
There is always room for improvement and in order to improve Riordan’s existing Human Resources department, they need to update their system. By identifying the key stakeholders, Riordan is able to better improve their HR system. The key stakeholders for Riordan include the following:
Dr. Michael Riordan (President and CEO) – Determine and formulate policies and business strategies and provide overall direction of private sector organizations. Plan, direct, and coordinate operational activities at the highest level of management with the help of subordinate managers.
Jane McCall (Executive Assistant) – Provides assistance to a senior executive, including board activities, publications, volunteerism and special events planning, to create and maintain favorable public image.
Kenneth Collins (SVP – R&D) – Directs and coordinates activities of R & D and aids Chief Executive Officer in formulating and administering organization policies.
Hugh McCauley (Chief Operating Officer) – Directs, administers and coordinates the activities of the organization in support of policies, goals and