Every claim should be treated seriously, no matter how unusual or seemingly frivolous it might first appear, until an informed decision can be made. The first step in an investigation usually involves an in-depth interview of the complainant. Areas that should be pursued during this interview include:- the cultural background of the complainant- a detailed reconstruction of the incident(s) that prompted the complaint- the context and circumstances in which it occurred- the involved parties prior relationship- the nature of the allegations against each individual in instances where incidents involved the participation of more than one person- the complainant 's expectations regarding how the alleged offender should be disciplined.
The investigation then turns to getting the accused 's account of events. In some instances, the accused may be angry when confronted with a sexual harassment charge, so the investigator needs to allow time for the accused to get over this initial emotional outburst.
References: )http://employeeissues.com/discrimination_laws.htm2)http://www.sexualharassment.ucla.edu/what_is_defs_titlevii.html3)http://www.eeoc.gov/laws/types/sexual_harassment.cfm