Short Case: Management

Since the Secure Bank and Big Oil has been working together for two years through phone calls and e-mails. Secure Bank decided their senior executive would carry out the deal to closure. Julie is a female; and highly recommended with her knowledge and involvement with the oil field and oil product department with several companies. Saudi Arabia being behind where diversity is concerned and caught by surprise that they would be answering to a female executive; Julie should have been involved with the calls concerning sales involving Big Oil discussions that would create an agreement. This would have proven creditability; however, Julie was just given basic information with the papers to be signed in Chicago. Sales had assumed that Big Oil executives understood Julie would work with them.
With my experience, whenever I assume that the person had understood what I had told them; however, later I realized that they didn’t get anything or hadn’t understood me only to later find problems. I have learned my lessons and now I make sure that I am clear and understood before moving on. There was no clarity right at the beginning between Secure Bank and Big Oil about having a woman executive representing Secure Bank. When I realize that the Big Oil executives did not want to work with any women because of their culture; I would have had a private meeting with Julie and discuss on a win/win solution. Perhaps Julie could assign a male assistant reporting to her to interact with Big Oil executives and complete this