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Similarities Between Johnson And Tylenol Capsules

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Similarities Between Johnson And Tylenol Capsules
The two organizations that come to mind that managed their crisis successfully was Johnson & Johnson and Cadbury. In 1982, Johnson and Johnson’s Tylenol capsules were laced with cyanide (Bhasin, 2011). Seven people died after taking the extra strength Tylenol that had potassium cyanide-laced on them. Johnson and Johnson immediately e about thirty million bottles off the shelf, which cost the company a hundred million. The company also stopped production as well as any advertisement for Tylenol (Bhasin, 2011). They also involved the police, FBI and the FDA to help with finding how this may have happened, and offered a hundred thousand dollar reward to find the person or persons responsible. When they started production up again, they provided
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