The Mongolian Grill case is based around a successful restaurant in London, Ontario owned by John Butkus. Mr. Butkus is opening another Mongolian Grill in Waterloo, Ontario which gives him the opportunity to make adjustments from the London location to increase efficiencies to ensure great success in Waterloo. The biggest problem for the London location is that it is so busy on Thursdays, Fridays, and Saturdays that it has to send potential customers away. To fix this Mr. Butkus has to create a shorter customer experience to open up tables and serve more people. The decision recommended was to add an additional food bar as well as moving the grill to a more central location as opposed to being tucked in the corner which only leaves a small amount of counter space for customers to view their food being cooked. With the new floor plan Mongolian Grill will in theory make $2,200 more on Thursday, Friday, and Saturday, which comes to $330,000 more per year. All of this being done without sacrificing quality or service is possible and may actually increase service due to the faster serving times. The initial cost being an extra $24,400 is miniscule compared to the potential payout in the first year which leaves a balance of $305,600 after taking that cost out of the total extra revenue earned with the new floor plan.…