Rachel Landry
BSHS/375
March 2, 2015
Donna Zeh
Software for Human Services Organizations Technology has come a long way in recent years when it comes to making the human service field more efficient, with software and applications it has made client care access as easy as getting to a computer. Patients are able to access their information through applications or software offered by the professionals providing the care. The information about the client including their patient files, and the notes about their care is accessible through these programs. Before these programs were available to the public all patient files were hard copies also known as paper documents. With paper documents there is one location for the papers and that is generally within a file for that person and there is only one copy of the folder so if there is more than one person needing to access the information it can be a difficult task because the information is not easily accessed. Patient information programs give the ease of access as well as more than one person is able to use it if there is more than one person handling the case. Web-based Case Management is one of these types of programs. With web-based case management all that is necessary is a web browser and an internet connection on a computer or mobile device. This is used to review case notes and often many types of software offer the ability to create data points for your own data so that you can create your own personalization for your work. FAMCare CONNECT is a Human Services Software that offers web-based case management as described above. As with all software and as with everything in life, there are always positives and negatives. Some of the positives of web-based case management is that it takes away some of the face to face aspect of case management. Before computers, when there was still the use of only hard copies people had to come into the office or the
References: Therap Services. (2015). Retrieved from http://www.therapservices.net FAMCare Case Management. (2015). Retrieved from http://www.famcare.net