Sop for Handling Theft, Robbery Cases
STANDARD OPERATING PROCEDURE
Robbery/Snatching/Theft/Fraud
PURPOSE: To establish procedures for discouraging Robbery/Snatching/Theft/Fraud cases & also safeguard cash, stock, goods & assets of Company.
RESPONSIBILITIES: All employees are handling cash, stock, goods etc., must ensure compliance with this Standard Operating Procedure (SOP).
PROCEDURES:
A. ROBBERY:
1. All Branch Managers/Sub-Branch Managers/D.C. Managers will ensure before closing the office that all vans have entered in the branch, cash has been counted & kept in safe, security guards has taken their positions etc. 2. Security guards should have different positions but the position is like that every one keeping an eye on other guard. 3. After office hour no employee or outsider will be allowed for entering branch premises. 4. In case of emergency guard will take the permission first from head of the premises i.e. BM/SUB-BM/D.C.Manager. Having got the permission, person should be allowed to enter the premises. 5. During weekly holidays/gazzited holidays no one will be allowed to enter the office premises. If there is any need guard will call first to concerned manager (BM/SUB-BM/D.C.Manager) , take the permission then the person will be allowed to enter the office, otherwise guards / security agency will be responsible for any type of incident.
6. In case of robbery in the premises concerned Managers (BM/SUB-BM/D.C.Manager) will intimate to the Senior Management (DMD / Directors) (H.O) through his Departmental Head. Management will reconcile the lost stock & cash etc., then concerned Manager (BM/SUB-BM/D.C.Manager) will approach Police station for FIR , however he will inform the details including loss details to his departmental head in head office, who would subsequently take up the matter with Manager cash management (Mr. Arshad), for intimation to
Robbery/Snatching/Theft/Fraud
PURPOSE: To establish procedures for discouraging Robbery/Snatching/Theft/Fraud cases & also safeguard cash, stock, goods & assets of Company.
RESPONSIBILITIES: All employees are handling cash, stock, goods etc., must ensure compliance with this Standard Operating Procedure (SOP).
PROCEDURES:
A. ROBBERY:
1. All Branch Managers/Sub-Branch Managers/D.C. Managers will ensure before closing the office that all vans have entered in the branch, cash has been counted & kept in safe, security guards has taken their positions etc. 2. Security guards should have different positions but the position is like that every one keeping an eye on other guard. 3. After office hour no employee or outsider will be allowed for entering branch premises. 4. In case of emergency guard will take the permission first from head of the premises i.e. BM/SUB-BM/D.C.Manager. Having got the permission, person should be allowed to enter the premises. 5. During weekly holidays/gazzited holidays no one will be allowed to enter the office premises. If there is any need guard will call first to concerned manager (BM/SUB-BM/D.C.Manager) , take the permission then the person will be allowed to enter the office, otherwise guards / security agency will be responsible for any type of incident.
6. In case of robbery in the premises concerned Managers (BM/SUB-BM/D.C.Manager) will intimate to the Senior Management (DMD / Directors) (H.O) through his Departmental Head. Management will reconcile the lost stock & cash etc., then concerned Manager (BM/SUB-BM/D.C.Manager) will approach Police station for FIR , however he will inform the details including loss details to his departmental head in head office, who would subsequently take up the matter with Manager cash management (Mr. Arshad), for intimation to