Another source of conflict among members of an organization is informational deficiencies. This occurs when an important message may not be received, a manager’s instructions are misinterpreted, or decision makers come to different conclusions because they have different sources. Although this conflict is common in organizations, it is easy to resolve as value systems are not typically challenged and these confrontations tend to be less emotional.
Role incompatibility might arise but this often occurs from personal differences or lack of information. This means that people might lack communication skills or that the roles might have different bases of information which leads to different conclusion and decision making.
Environmentally induced stress adds to the sources of conflict as the outside influencers tend to accelerate the effects of stress. External factors to the individual such as the announcing of a major downsizing or budget cuts that the individual cannot control contribute to sources of conflict.
From the book, Chapter 7 Managing Conflict, conflict can come from many sources. Personal differences are common because individuals bring different backgrounds to their roles in organizations. This observation is particularly relevant for managers working in an organizational environment characterized by broad demographic diversity.
Another source of conflict among members of an organization is informational deficiencies. This occurs when an important message may not be received, a manager’s instructions are misinterpreted, or decision makers come to different conclusions because they have different sources.