Organizational Background Springboard has a rich history of providing programs and services to vulnerable individuals and their families. Formerly known as Operation Springboard, this agency was founded over 40 years ago in 1974 (Springboard, 2014). Originally, Operation Springboard was created to provide transportation services and supportive counselling for families separated from loved ones due to incarceration in Federal or Provincial institutions. The successful evolution of Springboard from a single service agency to a multi-service one is encompassed in its current mission statement: "Springboard builds stronger communities by helping at risk and vulnerable youth and adults through critical transitions …show more content…
The values of inclusion, collaboration, innovation, integrity, and care are applicable to all programs to support clients and strengthen the organization moving forward (Springboard, 2015, p. 1). Additionally, the organization rebranded in 2013 changing its name from Operation Springboard to Springboard. Along with this, came a new circular logo and tagline of "Connect. Inspire. Achieve.", an emphasis on core values, and a slogan: "People are at the centre of everything we do" (Springboard, 2015, p. 1). This rebranding illustrates Springboard's evolution to meet the increasing demand for supportive services for