Cross-Cultural Competency
Culture
Culture is the pattern of action and the ways of perceiving, feeling, and thinking acquired growing up in a particular group of people
Ethnocentrism
Ethnocentrism is the attitude held by the members of a culture that theirs is the only true, right, and best way to view and act in the world.
Cultural relativism
Cultural relativism is the idea that human behavior, ideas, and emotions must be understood in the context of the whole culture in which they occur.
Culture shock
Culture shock is the feelings of alienation, hostility, heightened ethnocentrism, sense of loss, depression and/or self doubt that may result from immersion in a new culture.
Subcultures
Subcultures are groups within complex cultures who share the basic cultural outlook of the larger culture, but have significant differences.
Worldview
Worldview is the primary lens available to members of a culture, through which they observe and make sense of the world.
Stereotyping
Stereotyping is the practice of attributing specific personality or demographic characteristics to every person of a particular group
Code switching
Code switching is the practice by those who know more than one language of switching between them during the course of a conversation.
Social stratification
Social stratification is the native division of a society's people into different status levels.
Relative poverty
Relative poverty is the difference of perceived wealth vis-à-vis others in the same society.
Impression management
Impression management is the active process of influencing how one is perceived by others.
As a refresher, let's review the key concepts about culture.
Culture is the primary determinant of human behavior.
Culture determines your emotional responses to social situations.
Your culture includes your language, which influences the way you think.
You have no choice about which culture programs you from birth. So don't judge others because of their cultural differences