• Turnover becomes especially high when the economy is doing well as employees see more opportunities arise.
• In 2011, turnover rates increased for 47 percent of the restaurants interviewed.
• Reduced spending in poor economic periods causes restaurants to decrease the number of employees they retain.
• The lack of advancement, poor working conditions and transient nature of the work force may contribute to high turnover rates.
• According to the Hospitality Guild, the restaurant industry itself may be at the root of the problem. Long hours with little recognition or pay raises force workers to look for advancement by changing jobs. Low pay and little or no benefits do not help build employee loyalty.
• Employers who pay attention to the needs of their staff can reduce the turnover rate significantly.
• Casual dining restaurants average a 44 percent turnover rate. High-end dining establishments, on the other hand, usually experience lower turnover but are more reliant on the economic status of their patrons.
• It is always going to higher in retail catering when compared to banking, because a high percentage of staff in coffee shops and restaurants are students or travellers, taking short-term positions in order to earn before moving on.
• 1. Poor training. 2. Weak team leadership. 3. Paying too little. 4. Unreasonable expectations. 5. A culture of high turnover.
• During a time of high unemployment and financial uncertainly staff turnover will drop as people are worried about their jobs and find it more difficult to get another one.
• Pick up window in restaurant kitchen Hiring great restaurant workers is one thing. Keeping them is an entirely different thing.
• The research suggests that employee turnover in the restaurant industry is a growing concern for owners and operators.
• The reasons can become amplified by the high stress levels and