The purpose of this paper is to document how a gourmet coffee shop plan to staff and manage business for the next three years. The name of the business is Queen Caffeine (QC) and it will be open for business Monday through Friday from 6:00 am until 10:00 pm and from 7:00 am until 3:00 pm Saturday and Sunday. This paper will serve as documentation the type of employment relationship that will be established between the shop owner and employees. Ways to prevent claims of disparate treatment will be provided and types of external influences that could get in the way staffing will be identified. A plan will be created to deal with employee shortages and surpluses. This document will also provide a strategy for workforce diversity and produce a job requirement job analysis for the store managers and the coffee servers.
Employment Relationship
From the point of hire, developing a good working relationship is extremely important for all levels; including the owner/ CEO. QC will establish an employer-employee relationship. An employer-employee relationship is best for QC because the staff will work together to settle on the terms of their relationship. All of the employees will be valued, treated respectfully, and paid fair wages. They will also be exposed to a safe and healthy working environment. QC is a business with high morals and their employees will consistently be treated ethically. All employees will have the right to speak freely about any issues or concerns that they have without fearing retaliation.
QC will employ three full-time store managers and ten part-time servers. They will provide the employees with directions and training. This will inform them that QC has a particular way in which they conduct business. They will strive to provide their patrons with exceptional beverages and service. There will be some routine rules and specifics in which the workers must follow when preparing for the morning
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