Tanglwood Case 3
The following report is phase 3 of the Tanglewood recruitment process consultation. The following report has six sections the first of which is a recruitment guide for store associates this can also be used as a template for other roles at Tanglewood. It also includes an analysis of methods of Tanglewood’s recruitment and acknowledges them as either open or targeted recruitment strategies. The next section includes an analysis of appendix B in the Tanglewood case book. The report also addresses the Northern Oregon Division’s concerns about referral programs. It also addresses the concerns of the Tanglewood top management about the recruitment method metrics. The last section discusses the pro’s and con’s of the targeted, realistic and branded recruitment messages.
Recruitment guide for Store Associates A recruitment guide is a formal document that details the process to be followed to attract applicants to a job. The following page outlines a recruitment guide for a store associate position. This outline can be used to format recruitment guides for other positions at Tanglewood.
Recruitment guide for Store Associates
Position: Store Associate
Reports to: Shift Leaders
Qualifications: Customer Service experience
Retail experience a plus
Ability to work in teams Ability to multi-task
Relevant labor market: Northwestern United States
Timeline: On-going
Activities to undertake to source well-qualified candidates:
Post job on both company website and automated phone service
Request employee referrals
Post job with online job boards
Post job in local newspapers
Staff members involved:
Department manager
Assistant Store manager
Store Manager
Budget:
$500-$1,000
Targets
Promotion from within is a very important aspect of Tanglewood. All employees start out as store associates. Therefore, Tanglewood must attract the top talent at the store associate level so they can promote them to higher level
Recruitment guide for Store Associates A recruitment guide is a formal document that details the process to be followed to attract applicants to a job. The following page outlines a recruitment guide for a store associate position. This outline can be used to format recruitment guides for other positions at Tanglewood.
Recruitment guide for Store Associates
Position: Store Associate
Reports to: Shift Leaders
Qualifications: Customer Service experience
Retail experience a plus
Ability to work in teams Ability to multi-task
Relevant labor market: Northwestern United States
Timeline: On-going
Activities to undertake to source well-qualified candidates:
Post job on both company website and automated phone service
Request employee referrals
Post job with online job boards
Post job in local newspapers
Staff members involved:
Department manager
Assistant Store manager
Store Manager
Budget:
$500-$1,000
Targets
Promotion from within is a very important aspect of Tanglewood. All employees start out as store associates. Therefore, Tanglewood must attract the top talent at the store associate level so they can promote them to higher level
References: Henemann, H. G., Judge, T. A. (2009). Staffing Organizations (6th ed.). Middleton, WI: Mcgraw-Hill. Kammeyer-Mueller, J. (2009). Tanglewood Casebook for use with Staffing Organizations (6th ed.). Gainesville, FL: Mendota House, Inc.