Stakeholders Role In Perioperative Communication

As a proficient perioperative nurse, when assigned in the holding area, Ms Shannon assesses the patient’s learning needs related to perioperative expectations and explains procedures to them to help alleviate any anxiety. Along with the nurse manager and flow coordinator nurse, she problem solves issues related to consents, H & P, problems with instruments/equipment, etc. She continues to develop skills needed to be autonomous with decisions related to delivery of care and treatments. She continues to improve her organizational skills and prioritizing of tasks to have a non-chaotic atmosphere during the pre-operative phase. When assigned a task, Ms Shannon takes the responsibility to complete the task willingly and with enthusiasm. Her
This is very reflective as she tackles projects at hand and sets priorities on it. First she actively represented the perioperative team in a multi-department planning and implementation of the SOP for the “Perioperative Communication with Surgical Patient Family/Significant Other”. Her active contribution to the team has helped identify obstacles as well as solutions in filling the gap in surgical communication. This project entails comprehensive multi-disciplinary collaboration that will standardize communication among stakeholders during perioperative period (surgeons, inpatient nurses, er nurses, outpatient surgical nurses, MAS clerks and NOD…). Ms Shannon utilizes PDCA in improving the implementation of the SOP. She heads the presentation to the Practice Counsel of the Shared Governance and process the communication with the AFGE. To further improve the implementation of the SOP, Ms Shannon performed a mini-study identifying the barriers in the implementation of the Family Communication SOP. Learning the nurse misperceptions and patient family expectation, she was able to direct the focus of presentation to a more acceptable learning enhancing process. This have increase the commitment of the surgical team –surgeons and nurses in constantly updating the patient families. Thus, improving satisfaction among stakeholders, internal and
She keeps up with new trends in nursing and keeps up her licensure requirements. Ms Shannon is known to find the most effective ways to get the job done. It came as no surprise, when she has been indetified and requested by the leadership team to lead the conversion of documentation for the Interventional Nursing Team. This project involve collaborative work with the IR nursing team, OR team and surgical service administrator. It aims to assist surgical service capture data for surgical cases completed in the IR (outside the OR). This failure to properly capture surgical data has lead to loss of appropriate allocation for the surgical service. Ms Shannon seeks the most efficient ways to capture data from IR to surgical packet. In addition, Ms Shannon designed the educational program and provided group and one-on-one educational training to the Special Procedure nurses who executed the program. Her heading the program has improved the accuracy in capturing 100% of the Vascular-IR surgical service workload; as compared to VISN wide data. The data assist surgical service present increased volume and Surgical Utilization efficiency for