Stevenson Operations Management 4ce
Chapter 01 Introduction to OM
1. As a service business, the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company.
True False 2. Operations managers are responsible for managing systems that produce goods and/or provide services.
True False 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.
True False 4. Operations, marketing, and finance function independently of each other in most organizations.
True False 5. The operations function exists only in firms that are goods-oriented.
True False 6. Operations management pertains almost exclusively to the management of manufacturing operations.
True False 7. Value-added refers to the cost of the inputs required to produce goods and services.
True False 8. As long as a product is ready in advance of when customers demand it, the timing of when a product is manufactured does not influence the value-added
True False 9. Storing an item earlier than the scheduled delivery date is an example of a value adding activity.
True False 10. Management information systems (MIS) are concerned with providing management with the information it needs to effectively manage.
True False 11. Operations management involves both system design and system operations.
True False 12. System design decisions have very little impact on operations decisions.
True False 13. An example of a system operations decision is choice of location.
True False 14. The operations manager has primary responsibility for making operations system design decisions, such as system capacity and location of facilities.
True False 15. Design decisions are usually strategic and long term, while planning decisions are tactical and medium term, and execution and control are operational and short term.
True False 16. Managing
1. As a service business, the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company.
True False 2. Operations managers are responsible for managing systems that produce goods and/or provide services.
True False 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.
True False 4. Operations, marketing, and finance function independently of each other in most organizations.
True False 5. The operations function exists only in firms that are goods-oriented.
True False 6. Operations management pertains almost exclusively to the management of manufacturing operations.
True False 7. Value-added refers to the cost of the inputs required to produce goods and services.
True False 8. As long as a product is ready in advance of when customers demand it, the timing of when a product is manufactured does not influence the value-added
True False 9. Storing an item earlier than the scheduled delivery date is an example of a value adding activity.
True False 10. Management information systems (MIS) are concerned with providing management with the information it needs to effectively manage.
True False 11. Operations management involves both system design and system operations.
True False 12. System design decisions have very little impact on operations decisions.
True False 13. An example of a system operations decision is choice of location.
True False 14. The operations manager has primary responsibility for making operations system design decisions, such as system capacity and location of facilities.
True False 15. Design decisions are usually strategic and long term, while planning decisions are tactical and medium term, and execution and control are operational and short term.
True False 16. Managing