Global Operations Management Test Questions with Answers
Student Name__________________Austin Smith__________________________
1. Which of the following functions is responsible for the actual movement of goods and/or services across organizations?
A. Purchasing
B. Operations
C. Logistics
D. None of these
2. Approximately, what percentage of the American workforce works in service industries?
A. 20%
B. 40%
C. 60%
D. 80%
3. The four decision areas in operations management are:
A. Planning, technology, inventory, and control
B. quality, process, capacity, and inventory
C. Process, quality, technology, and capacity
D. None of these
4. The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing 5. The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interact with each other
D. Do not interact with each other 6. Supply chain management includes the integration of:
A. Suppliers
B. Manufacturers
C. Customers
D. All of the above
7. The supply chain extends from:
A. Supplier to manufacturing
B. Supplier to supplier
C. Dealer to customer
D. Supplier to customer 8. The process view provides a basis for viewing an entire business as a system of interconnected processes.
True False 9. As price increases and benefits remain constant, the value of a product increases.
True False
10. The four common operations objectives of quality, cost, delivery, and flexibility are:
A. Determined solely by operations personnel
B. Independent of each other
C. Interdependent
D. Not relevant to marketing and finance
11. In the product imitator strategy, the order winner is usually _____, while in the product innovator strategy, the order winner is usually ______.
A. Flexibility, price
B. Flexibility, quality
C. Quality, price
D. Price, flexibility 12. Which of the
1. Which of the following functions is responsible for the actual movement of goods and/or services across organizations?
A. Purchasing
B. Operations
C. Logistics
D. None of these
2. Approximately, what percentage of the American workforce works in service industries?
A. 20%
B. 40%
C. 60%
D. 80%
3. The four decision areas in operations management are:
A. Planning, technology, inventory, and control
B. quality, process, capacity, and inventory
C. Process, quality, technology, and capacity
D. None of these
4. The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing 5. The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interact with each other
D. Do not interact with each other 6. Supply chain management includes the integration of:
A. Suppliers
B. Manufacturers
C. Customers
D. All of the above
7. The supply chain extends from:
A. Supplier to manufacturing
B. Supplier to supplier
C. Dealer to customer
D. Supplier to customer 8. The process view provides a basis for viewing an entire business as a system of interconnected processes.
True False 9. As price increases and benefits remain constant, the value of a product increases.
True False
10. The four common operations objectives of quality, cost, delivery, and flexibility are:
A. Determined solely by operations personnel
B. Independent of each other
C. Interdependent
D. Not relevant to marketing and finance
11. In the product imitator strategy, the order winner is usually _____, while in the product innovator strategy, the order winner is usually ______.
A. Flexibility, price
B. Flexibility, quality
C. Quality, price
D. Price, flexibility 12. Which of the