Work specialization is referring to the division of labor into different specialization or skills in order to be divided into separate
jobs. Street Art House Homestay has low work specialization which allow employees to be more flexibility anqd manage broader array of tasks instead focus on a specific task. For example, receptionist of homestay can also access and provide customer service for customers.
Formalization refers to the degree that jobs in the organisation are standardized. Workers behavior will be guided by rules and procedures of the company. The formalization of Street Art House Homestay is low because the job behaviors of employees are somewhat non-planned and standardized however their employees get to have the opportunity and freedom to practice in their work.