Sunrise Software Launches Powerful New
HR Case Management
HR Departments set to benefit from major extension to Service Desk processes
Chessington, Surrey, 14 May 2014 /PressReleasePing/ - Sunrise Software continues to demonstrate its creativity with its new HR Case Management (HRCM) product which is now available. The new software provides a fully featured, browser-based system that enables HR departments to manage requests, queries and processes centrally across the department.
Exciting new, gamification elements help to keep staff engaged and motivated, and the centralised management of contacts, 3rd party contracts, Service Level Agreements and
Knowledge Base saves time and supports HR in providing a more streamlined and consistent service to the business.
Available to run on all the most popular browsers giving a wide choice of compatible devices,
Sunrise HRCM provides a range of services for users including:
Cases – Keeping information in one place helps HR handle and resolve queries from employees quickly and efficiently. It provides guidelines for HR activities based on company policy in the form of templates, a Knowledge Base and Frequently Asked
Questions (FAQs)
Contacts – Everything at your fingertips, store information about individuals including employees linked to a location or department, and candidates applying for a position.
Keep details of their job, contact information, holiday and sickness taken or owing, skills and experience, training taken, payroll/salary information and much more.
Departments and locations – Keep data for each department including location information and specific Service Level Agreements, also additional information such as opening hours or travel directions.
Training & skills – Contains information about training courses and training providers. It can also be used to catalogue skills that can be acquired by employees through the company such as professional qualifications