Course
A supervisor or team leader provides the link between management and the workforce.
Sometimes this means that they feel they are being pulled in all sorts of different directions.
Our supervisory management skill course covers all the important areas a supervisor has to cope with. Through exercises, case studies, practical examples and clear guidelines we will develop the necessary skills and knowledge to achieve results through the effective supervision of staff.
“A person who wants to lead the orchestra must be willing to face the music.” Anon.
Who will benefit
First line managers, supervisors or team leaders new to the role of supervision, or for anyone who is considering taking on or applying for a new position that requires supervision of others. Duration
1 to 5 days depending on delegates needs
Objectives of the Course
To provide supervisors with the necessary knowledge, skills and behaviours to increase their effectiveness in their current roles.
To equip supervisors with the managerial skills necessary for them to adapt to changing demands in the future.
To improve succession planning by providing a structured development program which will enable supervisors to fulfil their potential within the company.
Content of the Course
The training covers the role of the supervisor and following four areas of responsibility for a supervisor: The Role of a Supervisor
Understand the role of a supervisor
Recognise why supervisors and first line managers are needed
Identify the tasks associated with the role of supervisor
Identify the skills and abilities required to perform the role
Identify each delegate’s personal development requirements, to become more effective in their role at work
Awareness of management style, with it’s strengths and weaknesses
Understand the difference between a supervisor and a leader
Apply the actions of a leader/supervisor
Gain the trust and support of colleagues and team