CAPT. SOHAIL ASLAM
Q-1 Does this company keeps on board talented peoples who were responsible for its success?
ANS. Yes the company keeps on board talented peoples who were responsible for its success specially the people who are on the front desk.
Q-2 To fully understand the employees behavior, is any step wise analysis being done?
ANS. Feedback is used to understand the behavior of the employee to understand that what employees like or dislike and what their comfort zones to work easily.
Q-3 Any theory “X” or “Y” approach exist?
ANS. Yes theory “X” and “Y” both exist in the Bank Alflah because earlier there are almost 20-25 peoples in a branch but now a days the bank hire only 12-15 employees for managing the same work so we can say that now a days bank is applying theory “Y”.
Q-4 Is their division of labor as per employee’s qualification?
ANS. Yes, as a person having qualification B.A/B.com are mostly on front desk or on cash counter whereas, the persons having qualification M.B.A/ACCA/CAor higher are on managerial posts.
Q-5 Any outsourcing that takes place?
ANS. Yes, the outsourcing is done on Bank Alflah the security guards and peons are outsourced from outside company named as “NLI Private LTD”
Q-6 Any virtual or telecommunicating trend being used?
ANS. Yes, the virtual and telecommunicating trends are followed in the Bank Alflah with the help of mobile banking, email, e-banking and web banking.
Q-7 Any flexible time program available?
ANS. No, there is no choice of flexi time is available for the employees. If they need any leave they have to get permission from the higher authorities.
Q-8 Any code of ethics exist?
ANS. Yes the code of ethics exist and it is signed by the employee at the time of hiring and after a year code of ethics renewed The main clauses of the code of ethics of Bank Alflah are;
1. The employee does not receive any gift from the customers.
2. Employees follow the rule and regulation of the