Big Lots was founded in 1967 by Sol Shenk2. The store operated until …show more content…
The vision of Big Lots stores is: Recognized for providing an outstanding shopping experience for our customers, valuing and developing our associates, and creating growth for our shareholders1. The strategic objectives for Big Lots is to create growth their shareholders1. As stated on the Big Lots website, they are able to create growth for their investors by the sites they select for their stores, their buying selections, and how well they contain their costs, to name a few4. By creating a value for their customers, Big Lots can appeal to a number of different customers and create a customer base that will keep coming back to their stores in order to see what they will have and what type of bargain they can come home with. This is how they can fulfill their mission. Big Lots can fulfill their vision by training their employees to provide excellent customer service, which will help them to provide an outstanding shopping experience for customers and also develop associates and while doing these two things they will create growth for their