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TAG Heuer Stratford City Organisation
Introduction
This paper is based on the history of Tag Heuer Stratford store, and what are the roles of managers in the success of an organization, and there is a huge difference between a manager and leaders that will discuss later on in the paper. Tag Heuer is a watch company providing watches that is superior in quality and many people like their products because of their reliability. Tag Heuer watches is known for their quality and precision but they are also very famous because of their unique design and advanced technology.
Discussion
Heuer Watch Company was established in 1860 by Edouard Heuer. He was first opened a watch making …show more content…
It is a process or series of continuing and related activities. Leadership can be defined as an act by which a person is taken a decision or step in order to encourage inspires or motivate to others to work effectively or efficiently to complete and particular task. Leadership is also an ability to take an average team of individuals and then transforms them into a highly skilled workers or superstars. Leadership is an action that committed by a person or group to produce an output or good positive result. Leadership and management are working very closely with each other, they are totally different form one and other, but their working is really important in the success of an organization. If there is any effort occurs to separate them then it may cause many problems rather than to solves the queries. The job of leader is to inspire and motivate their co workers or their team. The main job of manager is to plan, organize, and coordinates. Leader is an original person and manger is a copy of others. The working of manager is to just maintain the work and the working of leader is to develop an effective strategies or plans. A manager mostly relies on control and the leader inspires the trust. Mostly manager focuses on systems and structure, and the leader …show more content…
Operational marketing is designed to attract and try to keep the existing customer by satisfying their needs with providing them timely customer service. Operational marketing is focuses on exceeding the customer expectations. There are two basics rules for operational marketing; it is only effective when there are forecast worth advertising too. The roles of operational marketing managers are very important in both the organizations either it is service provider organization or product selling organization. But it in the service providing organization t roles is really important because he is a person who interacts most with their customers and they are also coordinating with their staff, in short he carry the major role in delivering a quality service. Providing a good quality service means, to satisfy the needs and wants of the customers and at the same time remains economically competitive. The service provider organization totally depends on their customer that is a duty of operational manager, to understand the current and future needs of the customer and also try to exceed the expectations of customers. The permanent quality objectives of an organization should be the continual improvement of its overall performance. The operational manager is a person who managed the day to day operations of the