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Talent Dry Cleaners

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Talent Dry Cleaners
Table of Contents
Executive Summary…………………………………………………………………….2
Background……………………………………………………………………………..2
Problem Statement....…………………………………………………………………...3
Analysis…………………………………………………………………………………3
Recommendations and Conclusion……………………………………………………..6 Figure 1 Talent Drycleaners Flowchart Operation Process……………………………..8 Figure 2 Talent Drycleaners Throughput Calculations………………………………….8 References……………………………………………………………………………….9

Executive summary Talent Drycleaners and Stain Clinic, which operated in Lagos, Nigeria, started in January 2004. In a business that Patrick Eze had in mind of opening after working in the same field, his aim was to be the best at what he does making sure no one can do a better job than him and his company. Eze is also faced with a number of problems. In an industry that is growing so rapidly and with countless competition surrounding Talent Drycleaners and for a company that is also struggling financially, Eze is put in a situation where he must find ways to compete with his competitors and decide if he should stay in Anthony Village or relocate to Lekki-Epe where his target market is located. While it might be tempting to relocate to Lekki-Epe from Anthony Village and get away from the competition, Talent Drycleaners’ best option of survival in the current market, be able to compete against its competitors and avoid more financial problems would be to stay in Anthony Village.
Background
When Patrick Eze moved to Lagos, Nigeria, he was determined to find a better life; that would mean he needed a secure and reliable job. When the opportunity to work for Washaman drycleaners presented itself, inexperienced Eze took on training and worked his way up in the company until he eventually became the supervisor in-charge of Washaman’s Illupeju collection office. He became very well known for his talent in the dry cleaning business among Washaman’s wealthy clienteles. Eze felt it was time to follow



References: Schulson, C. (n.d). Four Simple Ways to Understand Your Target Market. Retrieved August 10th 2012 from http://www.attractyourniche.com/targeted-internet-marketing-2/target- market-research Kumar, Abha, (n.d). Plant Location and Layout. Retrieved August 10th 2012 from http://www.du.ac.in/fileadmin/DU/Academics/course_material/EP_07.pdf Ojadi, F. (2012). Talent Drycleaners: making Things Better, Faster, and Cheaper. LBS Pan- African University Fitzsimmons, J. A., & Fitzsimmons, M. J. (2011). Service Management: Operations, Strategy, Information Technology. New York City: McGraw-Hill. Wilkins, S. (2011). Congestion Management Configuration.Retrieved August 10th 2012 from http://www.petri.co.il/congestion-management-and-queue-configuration.htm

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