Topics
Page No.
Acknowledgements
2
Executive Summary
3
Introduction
Background
Topic of study and Rationale
Objectives
4-5
Secondary Research
About Tata Memorial Hospital
About Organizational Behavior – II in context with Tata Memorial Hospital
6-7
Methodology and Findings
Steps followed in the study
Primary data collected- what and how?
Analysis of the Organization and Findings
8-12
Outcome of the Study
Linking Theory to Practice
Conclusions
Implications on Management Practice
13-16
Appendix
16-17
Acknowledgements
We students of Group 34 express our sincere gratitude towards SP Jain Institute of Management and Research and the People and Performance faculty, Prof. Lata Dhir, Prof. Keith D’Souza and Prof. Virendra Shukla to give us the opportunity to substantiate our theoretical learning of Organizational Behavior with in a practical scenario. A sincere thanks to the HRD and PR Department of Tata Memorial Hospital for cooperating with us, without which this project would not have been possible. Special thanks to Mr. Jaisalwar for his invaluable inputs about Tata Memorial Hospital. We also express our gratitude towards the employees of Tata Memorial Hospital, who took out time out their busy schedules for our project. A special mention and thanks to Ms. Usha Chavali who has guided us in every step of this project.
Executive Summary
This report is to substantiate the theories of Organization Behavior through the study of the practical application of such theories at Tata Memorial Hospital. The scope of this report is restricted to the topics such as organization structure, organization culture, power and politics, leadership, organization change and incentive and motivation. The report talks about each of these topics with context to Tata Memorial Hospital. It first summarizes the actual observations made in the organization which include a rigid organization