1. Which statement concerning retailing is correct? a. Retailing activities cannot be performed by wholesalers. b. It is the last stage in the distribution process. c. All retail activities are store-based. d. A lawyer purchasing stationery for use in his/her office is an example of retailing. (b; Challenging; p. 4)
2. According to the Department of Commerce, annual U.S. retail store sales exceed _____. a. $200 billion b. $1 trillion c. $2 trillion d. $4 trillion (d; Moderate; p. 6)
3. How many million people are employed by traditional retailers in the United States? a. 7 b. 15 c. 25 d. 30 (c; Moderate; p. 6)
4. On average, what percent of every sales dollar goes to department store retailers as compensation for the activities they perform? a. 15 b. 22 c. 30 d. 50 (c; Moderate; pp. 6-7)
5. In 2004, the three largest retailing companies (based on annual sales) in order of size (from the largest firm) were _____. a. Sears, Kmart, and Federated Department Stores b. Sears, Wal-Mart, and J.C. Penney c. Wal-Mart, Sears Roebuck, and Kroger d. Wal-Mart, Home Depot, and Kroger (d; Moderate; p. 7)
Multiple Choice - Terminology/Concept
6. In 2004, the ten largest U.S. retailers earned average after-tax profits amounting to about _____ percent of sales. a. 1.1 b. 2.5 c. 3.3 d. 5.7 (c; Moderate; pp. 7-8)
7. All of the businesses and people involved in the physical movement and transfer of ownership of goods and services from producer to consumer constitute _____. a. a channel of distribution b. wholesaling c. retail management d. the sorting process (a; Moderate; p. 8)
8. An electronics retailer accomplishes a consumer’s one-stop needs through _____. a. the sorting process b. a deep channel of distribution c. a wide channel of distribution d. exclusive distribution (a; Challenging; p. 8)
9. The sorting process refers to _____. a. physical distribution assortment by perishability b. a