The benefits of regarding positive and effective communication
The benefits of regarding positive and effective communication
For the service user to feel welcomed and valued, in a health and social care setting, in a hospital, there could be a conversation flowing between a newly trained nurse and a head leader. For example, it could be a nurse’s first day at the work environment. She and the head leader would be talking orally, through speech. Also, if the service provider (head leader), shows non – verbal interpersonal interactions by having a warm and welcoming posture, in this way the nurse will feel comfortable too. Another thing is if the head leader touches the nurse in a friendly manner, when explaining, this will also make the nurse feel welcomed. If there is the right amount of proximity too between the two, they should both feel at ease. Another example could be using Argyle’s communication cycle with reference to ‘touch’. In a care home if there is a child who is crying. The first stage would start off with ‘ideas occur’. Here the care worker decides to comfort the child because they’re crying. Then the care worker thinks of all the different ways to comfort the child resembling to hugging him, so the ‘message is coded’. After that, the child experiences a hug, where the ‘message is sent’. After that, the message is decoded and the child thinks to himself, ‘is this the care worker just being nice or are they trying to hurt me?’ Finally the ‘message is understood’ and the child understands that the care worker is just hugging them for comfort, and stops crying.
Reassured
For the individuals religious, cultural and spiritual needs to be met, other people in the work place must understand and be lenient towards their beliefs. By using Tuckman’s theory of group development in reference with ‘touch’, individuals must work with each other; understand beliefs, norms and values. For instance, in a hospital where a group of nurses work together, they choose a leader, and they decide every morning to hug each other to
For the service user to feel welcomed and valued, in a health and social care setting, in a hospital, there could be a conversation flowing between a newly trained nurse and a head leader. For example, it could be a nurse’s first day at the work environment. She and the head leader would be talking orally, through speech. Also, if the service provider (head leader), shows non – verbal interpersonal interactions by having a warm and welcoming posture, in this way the nurse will feel comfortable too. Another thing is if the head leader touches the nurse in a friendly manner, when explaining, this will also make the nurse feel welcomed. If there is the right amount of proximity too between the two, they should both feel at ease. Another example could be using Argyle’s communication cycle with reference to ‘touch’. In a care home if there is a child who is crying. The first stage would start off with ‘ideas occur’. Here the care worker decides to comfort the child because they’re crying. Then the care worker thinks of all the different ways to comfort the child resembling to hugging him, so the ‘message is coded’. After that, the child experiences a hug, where the ‘message is sent’. After that, the message is decoded and the child thinks to himself, ‘is this the care worker just being nice or are they trying to hurt me?’ Finally the ‘message is understood’ and the child understands that the care worker is just hugging them for comfort, and stops crying.
Reassured
For the individuals religious, cultural and spiritual needs to be met, other people in the work place must understand and be lenient towards their beliefs. By using Tuckman’s theory of group development in reference with ‘touch’, individuals must work with each other; understand beliefs, norms and values. For instance, in a hospital where a group of nurses work together, they choose a leader, and they decide every morning to hug each other to