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The Difference between Performance Management and Performance Appraisal

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The Difference between Performance Management and Performance Appraisal
8

Performance
Management
and Appraisal
Learning Outcomes
After studying this chapter you should be able to:
8.1

Discuss the difference between performance management and performance appraisal

8.2

Identify the necessary characteristics of accurate performance management tools

8.3

List and briefly discuss the purposes for performance appraisals

8.4

Identify and briefly discuss the options for “what” is evaluated in a performance appraisal

8.5

Briefly discuss the commonly used performance measurement methods and forms

8.6

Identify and briefly discuss available options for the rater/evaluator

8.7

Briefly discuss the value and the drawbacks of a 360° evaluation

8.8

Identify some of the common problems with the performance appraisal process

8.9

Identify the major steps we can take to avoid problems with the appraisal process

8.10

Briefly discuss the differences between evaluative performance reviews and developmental performance reviews

8.11

Define the following terms:
Performance management
Performance appraisal
Motivation
Traits
Behaviors
Results
Critical incidents method
Management by Objectives
(MBO) method
Narrative method or form

Graphic rating scale form
Behaviorally Anchored
Rating Scale (BARS) form Ranking method
360° evaluation
Bias
Stereotyping
Electronic Performance
Monitoring (EPM)

Chapter 8 Outline
Performance Management Systems
Performance Management Versus Performance Appraisal
The Performance Appraisal Process
Accurate Performance Measures
Why Do We Conduct Performance Appraisals?
Communicating
Decision Making (Evaluating)
Motivating (Developing)
Evaluating and Motivating (Development)
What Do We Assess?
Trait Appraisals
Behavioral Appraisals
Results/Outcomes Appraisals
Which Option Is Best?
How Do We Use Appraisal Methods and Forms?
Critical Incidents Method
Management by Objectives (MBO) Method
Narrative Method or Form
Graphic
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