The Farm Case Bank
The Farm Bank
The Farm Bank has asked for the advice of your company. They recently installed a new MIS system which, as of yet, has not resulted in the expected increase in efficiency. The president, Mr. Swain, wants to find out why. Your supervisor recently requested an internal analysis of the onsite consultant’s work, who has already written a case summary document. You begin your assignment by reading this document.
The Farm Bank
The Farm Bank is an old and solid banking institution. Located in a regional marketing center, the bank has been active in all phases of banking, specializing in farm loans. The bank’s president, Frank Swain, 62, has been with the bank for many years and is prominent in many circles.
The bank is organized into five departments with a senior vice president heading each of these departments. They have been with the bank for years and in general reflect a stable and conservative outlook. This organizational chart reflects the partial organizational structure of The Farm Bank.
This is something like an organizational chart.
|President |
|Mr. Swain |
VP VP VP VP VP VP
Savings MIS Loans Operations Trust Investments
Mr. Hassle Assistant Ms. Wyatt
The Management Information System
Two years ago, President Swain felt that the bank needed to modernize its operation, and with the approval of the board of directors (above President Swain), he decided to design and install a comprehensive management information system (MIS). The primary goal was to improve internal operations by supplying necessary information on a more expedited basis, thereby decreasing the time necessary to service customers. The system was also to be designed to provide economic operating data for top management planning and decision making. To head this department he selected Al
The Farm Bank has asked for the advice of your company. They recently installed a new MIS system which, as of yet, has not resulted in the expected increase in efficiency. The president, Mr. Swain, wants to find out why. Your supervisor recently requested an internal analysis of the onsite consultant’s work, who has already written a case summary document. You begin your assignment by reading this document.
The Farm Bank
The Farm Bank is an old and solid banking institution. Located in a regional marketing center, the bank has been active in all phases of banking, specializing in farm loans. The bank’s president, Frank Swain, 62, has been with the bank for many years and is prominent in many circles.
The bank is organized into five departments with a senior vice president heading each of these departments. They have been with the bank for years and in general reflect a stable and conservative outlook. This organizational chart reflects the partial organizational structure of The Farm Bank.
This is something like an organizational chart.
|President |
|Mr. Swain |
VP VP VP VP VP VP
Savings MIS Loans Operations Trust Investments
Mr. Hassle Assistant Ms. Wyatt
The Management Information System
Two years ago, President Swain felt that the bank needed to modernize its operation, and with the approval of the board of directors (above President Swain), he decided to design and install a comprehensive management information system (MIS). The primary goal was to improve internal operations by supplying necessary information on a more expedited basis, thereby decreasing the time necessary to service customers. The system was also to be designed to provide economic operating data for top management planning and decision making. To head this department he selected Al