Kozol uses a woman whose name he changes, “I will call her Laura” (Kozol, page 305), to illustrate how illiteracy can affect some one’s life. He uses Laura’s children to make the audience feel the pain that illiteracy can cause. For example, in the passages “a seven year old boy named Matthew has been sick for several weeks” (Kozol, page 305), and “My daughter is four months. And she has a rash” (Kozol, page 306), causes the audience to feel sympathy for their situation. Kozol even uses other children in the hotel to draw in the audience, “a child on the fourteenth floor fell…and cut his forehead, and required stitches” (Kozol page …show more content…
Statements like “Somebody can take my children” (Kozol, page 307) and “the manager…Mr. Tuccelly…He had a gun” (Kozol, page 307) draws the audience into her fear. The author also uses the fact that the children do not get anything for Christmas, “Christmas, they don’t got” (Kozol, page 310)”, The author uses the description of the horrible living conditions in the hotel to make the audience more aware of the situation. “The bathroom plumbing has overflowed has left a pool of sewage” (Kozol, page 305) and “The carpets, they was filthy” (Kozol, page 306) and “greenish paint smeared over with sludge draining from some one’s plumbing” (Kozol, page 306) are descriptions the author uses to show just how bleak the living conditions of Laura and her children really