THE HUMAN RESOURCE FUNCTION OF HARRISON
Question 1: How does McCain view her role as human resource manager?
In our case one role of the human resource manager McCain is to set up procedures and policies to assure proper staffing of the store. Brenda McCain is the first contact regarding all topics on human resource within the company. The human resource department is well interlinked with all areas of the Harrison Brothers Corporation, from CEO to housekeeping. Brenda McCain has to keep an overview on workers performance ranging through all departments and her goal has to be to get the best out of the employees and guide them to a more efficient performance.
As a manager she puts emphasis on hand-picking applicants for the sales and support jobs to create a strong work force. When selecting staff Brenda McCain wants to select motivated and driven people, which is an information that cannot be obtained by reading records and references. Based on the case the impression is passed on that she is putting a lot of effort in the election process to get the best fit for the company. McCain’s aim is to keep the selected work force in the business for a longer period of time and to slow down the turnover - especially for part time jobs. In order to keep the turnover low, she introduced a career planning and personal developing system, which should encourage good employees to stay within Harrison Brothers Corporation. A recent study published by the Forbes magazine showed that only 13 percent employees truly feel engaged to their work, whereas almost 30 percent feel disengaged, which decreases their performance and is likely to discourage fellow staff members. Inclusion of staff has to be an important criterion in McCain’s personal developing system to ensure a low turnover rate and positivity throughout the departments.
According to her believe it is important to keep being up to date concerning the performance of workers, for this reason she sees it as her duty to observe the employees work habits on a
In our case one role of the human resource manager McCain is to set up procedures and policies to assure proper staffing of the store. Brenda McCain is the first contact regarding all topics on human resource within the company. The human resource department is well interlinked with all areas of the Harrison Brothers Corporation, from CEO to housekeeping. Brenda McCain has to keep an overview on workers performance ranging through all departments and her goal has to be to get the best out of the employees and guide them to a more efficient performance.
As a manager she puts emphasis on hand-picking applicants for the sales and support jobs to create a strong work force. When selecting staff Brenda McCain wants to select motivated and driven people, which is an information that cannot be obtained by reading records and references. Based on the case the impression is passed on that she is putting a lot of effort in the election process to get the best fit for the company. McCain’s aim is to keep the selected work force in the business for a longer period of time and to slow down the turnover - especially for part time jobs. In order to keep the turnover low, she introduced a career planning and personal developing system, which should encourage good employees to stay within Harrison Brothers Corporation. A recent study published by the Forbes magazine showed that only 13 percent employees truly feel engaged to their work, whereas almost 30 percent feel disengaged, which decreases their performance and is likely to discourage fellow staff members. Inclusion of staff has to be an important criterion in McCain’s personal developing system to ensure a low turnover rate and positivity throughout the departments.
According to her believe it is important to keep being up to date concerning the performance of workers, for this reason she sees it as her duty to observe the employees work habits on a