Research and analysis report
Project Topic 6
The identification of key factors or indicators in the motivation of employees in an organization of your choice.
By: ACCA Student No :
April 2006
4,867 words
1
Table of Contents
1 Introduction
1.1 1.2 1.3 1.4 1.5 1.6 Reason for choosing the topic Aims and objectives Company background Definition of motivation Key factors of motivation Motivation models and theories
Page No.
3 3 3 3 4 4 4 7 7 7 8 9 11 12 13 14 15 16 17 18 19 21
2
Information Gathering
2.1 2.2 2.3 Secondary research Primary research Limitations
3
Analysis and Findings
3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Financial incentives Rewards and recognition Training Career advancement Flexible working time Job satisfaction Job security Relationship with colleagues Key motivation factors comparison
3.9 4
Conclusions and Recommendations
Appendix A
Questionnaire 24 26
Bibliography
2
1.
1.1
Introduction
Reasons for choosing the topic
The topic I have chosen is “The identification of key factors or indicators in the motivation of employees in an organization of your choice”. (Topic no.6) Focusing on the identification of key factors in the motivation of employees of Chiptronics (an organization of my choice). Reasons for choosing the topic are as follows: - In today increasingly competitive business world, a highly motivated workforce is vital in order to achieve good results. - The company I have chosen for this study is expanding, with increasing number of employees, they are experiencing productivity issue with low output and on the other hand high staff turnover. Through employees’ motivation, it is intended to improve the situation.
1.2
Company background
Chiptronics, the company I have selected for this research is an organization representing manufacturers of equipment, machinery and tools for PCB assembly & semiconductor industry. The organization was founded in Singapore in January 1994 with a two man run company
Bibliography: Bedeian.A.G. (1993) Management. 3rd edition, New York, Dryden Buford, J.A., Bedeian,A.G., & Lindner,J.R. (1995). Management in Extension. 3rd edition, Columbus, Ohio, Ohio State University Extension Higgins,J.M. (1994) The Management Challenge (2nd edition). New York, Macmillan Kreitner, R. (1995) Management. 6th edition, Boston, Houghton Mifflin Company Robert Heller (1998) Motivating People. London, Dorling Kindersley Limited Walton Hall, Milton Keynes (1994). Leadership and Motivation John W. Newstrom (2002) Organisational behaviour – human behaviour at work. 11th edition, UK, McGraw-Hill Companies, Inc. Robert Heller & Tim Hindle (1998) The essential manager’s manual. New York, DK Publishing, Inc. Jane Weightman (1999) Managing People. London, Institute of Personnel and Development BPP Tutorial Text (2005) Success in your research and analysis project. London, BPP Professional Education Keller, J. (1999) Motivational Systems. San Francisco, Jossey-Bass Pfeiffer Vroom, V.H. (1967) Work and Motivation. New York, John Wiley and Sons McCormic and J. Tiffin (1974) Industrial Psychology. 6th edition, New Jersey, Prentice Hall Inc. Tim, Paul R., and Brent D. Paterson (1993) People at work. 4th edition. 26