A learning organization works with ideas i.e. it comes up with new ideas on all levels, disseminates these new ideas across the organization and finally inculcates these new ideas into operations by embedding them in its policies processes and reviews. It has structured mechanisms and processes put in place to generate knowledge and it takes this new knowledge as a basis of responding to the change in its business environment. A learning organization as per its formal definition is skilled at two things which are as follows: a.) Creating, acquiring, interpreting, transferring and retaining knowledge which is relevant to its business processes for enable it to achieve its business objective in an efficient manner. b.) Acting or modifying its behaviour as an organization to respond to that new knowledge and insights. To be a successful organization one must monitor its processes and make sure that they are efficient. A learning organization observes its business processes and learns where it is efficient and where it is not. It encourages organizations to shift to a more interconnected way of thinking. A learning organization has five main features; systems thinking, personal mastery, mental models, shared vision and team learning. In the article “Is yours a learning organization” the authors David Garvin and Amy Edmondson described the three building blocks of learning which fosters the creation of a learning organization which are as follows: a.) A supportive learning environment b.) A concrete learning processes and practices c.) Leadership that reinforces learning
Importance of learning organization in current business context:
Ray Stata, the confounder and chairman of the board of Analog Devices once quoted “The rate at which organizations learn may become the only sustainable source of competitive advantage.” In highly competitive current business scenario products and services can easily be
References: 1.) Garvin, David A. "Building a learning organization." Harvard Business Review (1993). 2.) Garvin, David A., Amy C. Edmondson, and Francesca Gino. "Is yours a learning organization." Harvard Business Review (2008). 3.) Darling, Marilyn, Charles Parry, and Joseph Moore. "Learning in the thick of it." Harvard Business Review (2005).