According to Greenleaf (1977), servant-leaders need to have a keen sense for the unknowable and be able to foresee the unforeseeable.
Servant-leaders are leaders with a vision. Vision involves risk-taking by dealing with unforeseeable and unknowable issues. Vision implies forward motion, growth, and exploration.
Cashman (1999) observes that managers control by virtue of their doing, but leaders lead by virtue of their being.
As a servant-leader, the dean, as head of department, must understand that character counts for everything
People tend to buy into the leader first, then into the leader’s vision.
Overall, character communicates consistency, potential,
and respect.