According to researched most of our conveyed communication is nonverbal. Non verbal Communication, or body language includes our facial expression, gestures, posture, eye contact, and our voice tone. When we are communicating with others we are continuously giving and receiving wordless signals.
1-Nonverbal Communication Cues can play 5 roles: (from article) * Repetition: they can repeat the message the person is making verbally * Contradiction: they can contradict a message the individual is trying to convey * Substitution: they can substitute for a verbal message. For example, a person's eyes can often convey a far more vivid message than words and often do * Complementing: they may add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message * Accenting: they may accent or underline a verbal message. Pounding the table, for example, can underline a message.
2-Nonverbal communication skills improve relationships by helping you: * Read other people accurately, including the emotions they’re feeling and the unspoken messages they’re sending, and as a result increasing your EQ * Create trust and transparency in relationships by sending nonverbal signals that match up with your words. * Respond with nonverbal cues that show others that you understand, notice, and care.
(I put the Put the picture because it goes along with the following information.)
Expressions or the body language.
There are many types of nonverbal communications including:
Facial expressions: Expression implies a revelation about the characteristics of a person, a message about something internal to the expresser. This means that whatever we are feeling is expressed through the human face, sometimes without even noticing. Unlike other nonverbal communications, facial expressions are universal (as illustrated above in the picture).