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The Relationship Between Cultural Intelligence and Performance with the Mediating Effect of Culture Shock: a Case from Philippine Laborersin Taiwan

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The Relationship Between Cultural Intelligence and Performance with the Mediating Effect of Culture Shock: a Case from Philippine Laborersin Taiwan
This article appeared in a journal published by Elsevier. The attached copy is furnished to the author for internal non-commercial research and education use, including for instruction at the authors institution and sharing with colleagues. Other uses, including reproduction and distribution, or selling or licensing copies, or posting to personal, institutional or third party websites are prohibited. In most cases authors are permitted to post their version of the article (e.g. in Word or Tex form) to their personal website or institutional repository. Authors requiring further information regarding Elsevier’s archiving and manuscript policies are encouraged to visit: http://www.elsevier.com/copyright

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International Journal of Intercultural Relations 35 (2011) 246–258

Contents lists available at ScienceDirect

International Journal of Intercultural Relations journal homepage: www.elsevier.com/locate/ijintrel

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The relationship between cultural intelligence and performance with the mediating effect of culture shock: A case from Philippine laborers in Taiwan
Angela Shin-yih Chen a , Yi-chun Lin b,∗ , Airin Sawangpattanakul c a b c

Chang Gung University, 259, Wenhua 1st Road, Kwei-Shan, Taoyuan 333, Taiwan National Taiwan Normal University, 2, Sec. 1, Ren-ai Rd., Linkou Township, Taipei County, Taiwan National Chung Hsing University, Taichung, Taiwan

a r t i c l e

i n f o

a b s t r a c t
This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan’s manufacturing industries. The results showed that CQ was positively related to the performance of

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