“We’ve blended our best practices into a comprehensive program that sets us apart from our competitors and directly supports our goal of being the best service company in the world.” - David Lamb, Rollins’ vice president of learning and media services. From this, they had conducted a lot of training program to address the issues and reach goals. Hence, Orkin offer vision-based strategic planning to the employees.
Advanced technology and system is a key factor that enables training program of Orkin conducted successfully and smoothly, especially leveraging podcast technology. With the help of podcast technology, sales professional able ongoing learning, critical information about Orkin and the pest management industry and tips for honing sales skills are updating monthly. Besides that, Orkin also create a live “virtual classroom” to communicate with expect instructors on new technologies and health information. Orkin TV is one of the technologies that launched in 2006. The live satellite broadcasts are combined with on-the-job training and self-directed training. Employees can track their self-directed training in Orkin’s learning management system as they view videos on demand, complete interactive videos on demand and participate in other Web-based training.
Furthermore, Orkin University which is the pest control industry’s