Using this model the product passed some sections but failed in other sections. It is clear that there is a need a for hearing protection that can connect with Bluetooth devices and amply low level sounds. Hearing protection in the past can amplify low sounds but could not connect to anything. Requiring the user to circumvent their hearing protection to be able to communicate with a hand held device. During those periods the user is susceptible to permanent noise damaging sounds. The Improved Hearing Protection would turn the device into a hands free device without sacrificing protection. There are products that offer similar capabilities but they are in the design of the big bulky headsets. Coupled with hard hats, the frame of the headset can dig into the wears head and become uncomfortable over extended periods of time. The problem the Improved Hearing Protection is the technology is not there yet to condense the microphones, speaker, and the Bluetooth materials into a small inner ear device. Another flaw is the rechargeable batteries and how long they could last on a single charge. Since most workers normally work 9 hours a day, the rechargeable batteries would need to be able to do the same. Again, the developer is limited by size of a battery that is capable of fitting into something so small and produce the energy needed to sustain noise cancellation for that length of time. The business …show more content…
Technology supporting remote diagnostics and permitted remote control has never been more accessible. With a small monthly subscription fee, users would be able to reach out at any time of the day or night to get assistance with any electronic product they may be using. The technician would be able to mediate calls with other vendors through conference calls (i.e. Direct TV, Spectrum, etc) or simply coach the user through a fix. The technicians/customer support representatives would require a unique skill set to be effective in this role. Not only will they need to have a strong foundation in technological skills and on the spot research, they will also need to be personable and patient. Oftentimes, users get frustrated because technicians talk down to them, or make them feel uncomfortable with their lack of knowledge. The technicians in this role would need to have exceptional interpersonal skills and the ability to empathize and own the problem with the