The exchange of ideas, opinions and knowledge counts a lot in college, especially when students get stuck on the very first thesis statement of their very first research paper. Many of them get frustrated -- their thoughts seem locked like money in a vault. Interaction and peer collaboration are the only ways to unlock the unconscious ideas that dwell in our brains.
ACMT was not the first place where I encountered the importance of cooperation and variety of cultures. I was acquainted with a lot of nationalities from my previous work on cruise ships. When I first came to work for the Carnival Cruise Line Company, I did not know anything about shipboard life. I still remember my first day when I arrived in Miami, our port of call. I was looking at the giant floating city with a blue name printed on it: “Carnival Valor” with its slogan “The Fun Ships”.
Entering that magnificent boat was slightly different from merely admiring it. I did not know anyone and nobody knew me. My locker had to be spotless, but I did not really remember all the cleaning details. I decided to ask another stateroom stewardess. She was from Nicaragua; I think she could have been my grandma. …show more content…
I cannot even express in words how helpful she was.
She said: “Don’t you worry, girl, everything will be just fine”. She was the one who introduced me to the stateroom set up and taught me to make the animal “towel creations” that had to be placed on the beds during evening turndown service. The dog and the elephant were easy to make, but the turtle and the bat gave me a lot of trouble. But I did not need to worry about that at all, because my good friend Sonya from Nicaragua was there whenever I needed help. After a while, I met people from Haiti, Indonesia, the Philippines, Peru and Romania. We taught each other new towel creations, and at the end of my contract, I knew around 20 different animals. That always astonished my
guests.
My creativity was recognized only because somebody from a different part of the world decided to share her knowledge with me unconditionally. Interaction with different nationalities onboard that vessel helped me a lot to learn some new things which were more important than making animals from towels. What I really learned was how to understand different cultures, which significantly influenced my opinions about other societies.
I learned even more about other cultures when I enrolled at ACMT. Here I experienced the importance of collaboration while preparing a research paper Travel Distribution Systems.
At first, I experienced what we call in my country, “one big nothing” in a black box. That enormous nothingness in my brain, along with impatience and anxiety, suggested that I needed to get to work. However, my brain was too busy looking through the window during those rainy February days while the professor was trying to catch her breath in a skillful speech.
There were four of us in the group from different nationalities: Macedonia, Bosnia and Herzegovina, Romania and myself from Croatia. We all came from different countries but that did not have any impact on our decision to work together as a team. On the contrary, the diversity of cultures became an advantage in exploring different ideas.
Working on that research paper I experienced a clash of my beliefs and values with theirs. From the first moment we started to work together, I wanted to get an A. I had already prepared an organizational plan before our first meeting. When I arrived at the computer lab, my other three colleagues were already in the lab experiencing the virtual reality of facebook. I seriously doubted I was going to get the grade I wanted.
Finally, we started working together for one very simple reason: our project was due the following week. The task was to make an itinerary of a package tour. First, we had to choose a destination. Many ideas popped out from the moment we started to interact and I finally knew that I could rely on my colleagues a hundred percent. Honestly, I was satisfied only because that letter A was not hanging above my head any more.
I was also surprised by the creativity of my colleagues. For instance, my idea was Hawaii as our destination. However, my colleagues disagreed with me and suggested that we should choose something more connected to the upcoming Valentine’s Day. My team member from Romania suggested Paris for our imaginary tour. I agreed completely without hesitating. Then my colleague from Macedonia added that Paris could have been a great tour, but that our clients should not only experience Paris, but also its culture so that we should focus on not only museums, but also theaters, such as the Moulin Rouge Show. I said that it was a great idea and that we should divide the work among ourselves and start working right away.
The next Saturday we met for the second time, to review and discuss our work together. This time, I came first and I had some time to review my part of the project. I was kind of relieved because I knew I could rely on my colleagues hundred percent.
One task, among others, was that each member should describe one day of the itinerary. There was a real confrontation of different opinions. I suggested that shopping should be on the second day of the tour, after lunch, because the third and fourth days were supposed to be for sightseeing only. However, a girl from Bosnia disagreed with me in a very determined way, as if the shopping were the global standard. At first I just rolled my eyes, but then I agreed with her. She said that shopping was the best part of vacation and it should be left for the end, just like in fairy tales. The girl from Romania expressed her idea that shopping should be indeed left for the last day because the whole idea about Paris is to experience the city itself first and fill up your shopping bag later. So, two of them changed my opinion. I was left speechless.
Until that moment, I had never thought about this kind of interaction in such an extensive way and I realized that before this “girl meeting” my views had somehow been narrowed. When we finally agreed upon shopping, the girl from Macedonia said that it should be scheduled for the first day. I thought that that debate would never end! I remember the reaction of the girl from Bosnia, when she said that it was the most stupid and reckless thing she had ever heard in her 20 years of miserable life! I laughed so hard, and I finally realized why we had all fought about shopping -- because we were all just girls.
Another thing that helped me to broaden my mind was the creative thinking of the Macedonian girl. The slogan of our “Good Travels” tour operator was supposed to be “exclusive holidays with a sense of quality”. However, she added out of the blue, that we should have added word honesty to it. That girl made my day again, just like during the first group meeting.
Then I asked her why she came up with “honesty”. She simply replied that quality of service could not successfully survive without honesty and vise versa. I said that honest tour operators do not necessarily become successful ones. But she was determined in her final thought, that at the end, honesty always won, and that word “honesty” should be added to our slogan. We all agreed and added it. Finally our project was presented with successful results. Now I can proudly say that after one week of interaction with three girls from geographically close countries, but with different philosophies and attitudes, my mind has been broadened in a positive way. I learned to accept criticism in a positive way and to develop my own opinion. Our team discussion about the slogan helped me to discover my own ability for clear and creative thinking, which I was not even aware of. Overall, I learned that in a healthy and fun social environment, whether at this college or on a “floating city,” ideas become unlimited and goals achievable when we work together.